A hosted solution for your predictive dialler can be an attractive solution because there is no capital outlay upfront and the monthly fees are affordable and easily budgeted for. This allows you to concentrate your budget in other areas of your business that might need it more. In addition, all maintenance and upgrades are managed by your hosted provider so you don’t have to invest heavily in IT.
Hosted solutions are easy to set up and once you are up and running you have the flexibility to make changes quickly, have people working remotely from home and even move premises without too much fuss. You are, however, reliant on a stable internet connection and your third-party provider to be able to do business so for some organisations this lack of control can be an issue.
On the whole, hosted solutions are secure and reliable so there’s nothing to worry about and the fact that you don’t need to make a significant capital outlay upfront makes a hosted solution a highly popular choice.